PawShed Order Tracking

Where's my parcel?

Paste your tracking number below and watch it move. It was emailed to you within 24 hours of ordering — search 'PawShed' in your inbox.

Tracking email within 24h 5 to 7 business days (US/UK) Every parcel fully tracked Human replies in a day

Track it right now

Opens 17TRACK in a new tab with your number already filled in — it reads 900+ couriers automatically. Lost the number? Email us your order number below.

Label created packed and waiting for the carrier's pickup scan Day 0–1

In transit moving between hubs — quiet days without scans are normal Day 1–4

Out for delivery on the local van since this morning Arrives today

Delivered doorstep + delivery photo where offered 5 to 7 business days

Statuses, decoded

What the carrier's updates actually mean — in plain English, not courier-speak.

Label created Packed and waiting for the carrier's first scan — give it 24–48h

Accepted / Picked up The carrier has your parcel — the delivery clock starts here

In transit Moving between hubs — 1–3 quiet days without scans is normal

Customs clearance Routine check — 1–2 days for US/UK, rarely longer

Out for delivery On the local van — arriving today

Delivered Check the photo, porch and neighbors first — then email us

Statuses come from the carrier, not from us — if one looks stuck for 7+ days, tell us and we open a trace the same day.

Tracking link looks empty?

Normal for the first 24–48 hours. The number only wakes up after the carrier's first scan — check back this evening.

No new scan for 3 days

Hubs sometimes skip scans and parcels leapfrog cities. If the estimated date keeps moving, your parcel is moving too.

Stuck for 7+ days?

That is not normal. Email us your order number and we open a trace with the carrier the same day — and keep you posted.

Says delivered, nothing there?

Check the delivery photo, porches, bins and neighbors first. Still missing after 24 hours? We replace it or refund you.

Number not recognized?

Copy-paste it straight from your shipping email — a leftover space breaks it. Ours are 10 to 22 characters, letters and numbers.

Customs asking questions?

Rare for US/UK. If the carrier contacts you, reply once and email us a screenshot — we chase it from our side too.

NO RISK

If tracking ever goes dark, your order is still covered

Every PawShed parcel is fully tracked and backed by our 100% Happy-Pet Guarantee. If a carrier genuinely loses your box, we reship a replacement within 24 hours or refund every cent — your call, no arguments.